HPE 3 year Proactive Care Call to Repair with CDMR DLT EXT Drives Service

SKU
U0PA8E
NZD $6,774.16 NZD $5,890.57
In stock
3Yr, 24x7
More Information
SKU U0PA8E
EAN 4053162473140
Manufacturer HPE
Availability Out of Stock

HPE Proactive Care Svc can help you to improve the return on your investment with features designed:

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
To help provide recommendations for firmware version and software patching on supported products to help prevent problems
To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Features
License term in years3 year(s)
Service time (hours x days)24x7
Response time4 h
Repair time6 h
Phone supportYes
CompatibilityHP StoreEver LTO-2 Ultrium 448 HP StoreEver LTO-3 Ultrium 920 HP StoreEver LTO-4 Ultrium 1760 HP StoreEver LTO-4 Ultrium 1840 HP StoreEver LTO-4 Ultrium SB1760c HP StoreEver LTO-5 Ultrium 3000 HP StoreEver LTO-5 Ultrium 3280 HP StoreEver LTO-5 Ultrium SB3000c HP StoreEver LTO-6 Ultrium 6250 HP StoreEver LTO-6 Ultrium 6650
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