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HPE 4 year Proactive Care Next business day with CDMR DLT EXT Drives Service

SKU
U0PA1E
main product photo
NZD $4,279.55 NZD $3,721.35
In stock
4Y, NBD, 4h
Category: IT Support Services
More Information
SKU U0PA1E
Manufacturer HPE
Availability Out of Stock

HPE Proactive Care can help you to improve the return on your investment with features designed to:

Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Help provide recommendations for firmware version and software patching on supported products to help prevent problems
Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology

Overview

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Features

- Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Features
License term in years4 year(s)
Next Business Day (NBD)Yes
Response time4 h
Phone supportYes
CompatibilityDLT EXT Drives
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