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HP 1 year Post Warranty Next Business Day Response Advanced Exchange Thin Client HW Supp

SKU
U4848PE
main product photo
NZD $31.17 NZD $27.10
In stock
1 year Post Warranty Next Business Day Response Advanced Exchange Thin Client HW Supp
  • Remote problem diagnosis and technical telephone support
  • Prepaid shipping label, materials, and instructions
  • Convenient door-to-door service
  • Next Business day exchange
Category: Warranty & Support Extensions
More Information
SKU U4848PE
Manufacturer HP
Availability Out of Stock
PDF URLs View PDF

Get a replacement unit the next business day

HP provides quick replacement of your failed hardware unit the day after it goes down, if the problem can't be resolved remotely.
Offers a convenient, cost-saving alternative to onsite hardware repair for your HP product for 5 years. HP external Monitor excluded.
Increase the return on your HP hardware investments and enjoy peace of mind. The longer the service plan you choose, the more reliable support you can expect from HP.

Freight costs paid by HP

HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution

A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.

When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Features
Number of years1 year(s)
Next Business Day (NBD)Yes
HP segmentBusiness
Supplier features
Warranty typeP
Warranty coveragePost warranty
Support typeExchange
Service methodAdvanced unit exchange
Response timeNext business day response
Place of serviceOffsite
Logistics optionsCourier shipment and defective return
Duration1 year
Coverage period12 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional informationExcludes external monitor
Technical details
HP segmentBusiness
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